FAQ

Generals

What services does your company offer?
We provide technical consulting and specialised design for the spa sector.
Do you offer free consultations?
As a professional company, we incur costs. To ensure unbiased and high-quality advice, we charge for our consulting services. Without this, we would be incentivized to prioritize our interests over those of the client.
How can I request a quote?
You can request a quote by emailing us at info@spaconsulting.it.
Which geographical areas do you serve?
We primarily operate in Europe but are open to projects in other parts of the world.
Do you organise spa design courses?
Yes, we have been organizing advanced specialization courses in spa design for many years. These courses cover topics such as space distribution, clean and technical pathways, technologies, and applications. All our courses are customized to meet specific requests, whether for individual professionals or groups.

What types of pools do you offer?
We design all types of pools, adapting to the architectural and emotional needs of the client.
What are the construction timelines for a pool?
Once all permits are obtained and the BIM 3D project is developed, the execution phase typically takes 3 to 6 months.
What materials do you use for pools?
We specialise in ultralight, insulated Aquarixx, but we can also design using 316L stainless steel, white concrete, or custom PVC.
How does the water filtration system work?
We replicate nature’s process of filtering rainwater, using carefully designed sand or glass filters to remove impurities.
What are the average costs for pool construction?
A professional-grade pool starts at an investment of approximately €150,000.
Can you build an indoor pool in a living room?
Absolutely! We have extensive experience designing indoor pools heated to 34°C in living areas that can still be used for dining or relaxing.

What types of SPAs do you design?
We design bespoke SPAs tailored to clients' goals, creating customised experiences and environments.
What are the benefits of having a SPA?
People feel the need to indulge themselves, so they seek out facilities with SPAs that stand out from the rest. Uniqueness is the only path to success.
What integrated technologies are available for SPAs?
Everything revolves around the Kneipp principle, creating pathways that stimulate with heat and cold. The difference is that we use customised technologies rather than industrial products.
What are the average costs of building a SPA?
Costs vary significantly depending on aesthetic finishes and whether or not an indoor pool is included.
How is a SPA maintained?
A SPA should be cleaned thoroughly every morning and maintained throughout the day to keep it pristine.

What services do the wellness centres you design include?
We take a holistic approach to wellness centres, designing everything from SPA areas to beauty zones, clean pathways, service areas, gyms, and locker rooms.
What are the benefits of an integrated wellness centre?
It optimises space by reducing the need for separate locker rooms, making it easier to manage and clean the center.
What are the costs of designing and building a wellness centre?
Costs depend on the size, but feasibility studies typically start at a few thousand euros.
What type of maintenance do wellness centers require?
When kept clean and organised, maintenance needs are minimal.

What is the process for starting a project with you?
We first need to understand your vision, your level of commitment, and your philosophy. As expert technicians, we use a library of technologies that we blend like tailors to create your custom project.
How long does the design process take?
The timeline varies significantly based on the client’s decision-making speed, but it generally takes at least 6 months.
How do you handle the construction phase?
We can oversee construction through our parent company, Hofer Group, where a technical manager supervises every phase personally.
Do you offer supervision services during construction?
We evaluate each request individually and tailor the supervision service to meet the specific needs of each client.

What materials do you use for your constructions?
We prioritise natural materials while investing in research to discover new technological solutions.
What technologies do you use in your projects?
We design using BIM 3D technology, which accelerates construction timelines and minimizes material waste.
How do you ensure the sustainability of your projects?
Through the harmonious integration of technologies, we are the only company in Europe with the expertise to design and build pools, saunas, hammams, and air treatment systems within a single project workflow.

What are the average costs of your projects?
The investment for our design services starts at €5,000.
Do you offer financing options?
No, we believe that financing is a job best handled by professionals who specialize in financial solutions.
What payment methods do you accept?
We accept all commonly used payment methods.

Do you offer post-sale maintenance services?
Yes! All our systems are remotely monitored, a service we provide free of charge for life to our clients. Additionally, we have a dedicated Service Office, 12 technicians available for on-site assistance, and support during all critical periods.
What guarantees do you provide for your projects?
With over 60 years of success and more than 5,000 active systems, our unparalleled experience is a testament to our reliability and expertise.
How can I request maintenance assistance?
You can email us 24/7 at service@hofergroup.it.

How can I contact you for more information?
Send us an email at info@spaconsulting.it.
What are your opening hours?
We are open every day from 8:00 to 12:00 and from 2:00 pm to 6:00 pm.
Can I visit your company?
We are always happy to welcome visitors. Please email us at info@spaconsulting.it to request an appointment, and we will organize your visit accordingly.
Why should we choose you?
For peace of mind. We are the only company in Europe with over 60 years of expertise in designing and building pools, saunas, hammams, and air/humidity treatment systems for these environments.
How can I properly evaluate a company in your field?
We recommend conducting a Cerved analysis to assess financial stability over time, verifying their expertise through documented credentials, checking their post-sale service capabilities, and visiting their facilities to confirm their legitimacy.